Assess all the statements to determine whether these behaviors or mannerisms should be employed when communicating through various mediums.

Think about what you are about to say before speaking.

Shrug your shoulders. Make faces to express your feelings.

Refuse to speak to someone who has upset you.

Tell the other person what you think they want to hear.

Interrupt the other person if you think of something to say.

Hash everything out in the heat of the moment.

Set aside distractions and focus on communication.

Yes and No Worksheets