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Ch 4 BUS2017 Planning Business Communication
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Ch 4 BUS2017 Planning Business Communication

According to the text, communication can be defined as the transmission of ________ from one individual or group to another: information and meaning. The process of communication begins when ________: the sender has an idea. Phrases such as probably, usually, often, soon, and right away can contribute to the communication barrier known as ________: bypassing. Encoding involves translating a message from its symbol form into meaning: False. As the communication barrier known as bypassing reveals, meanings are contained in people rather than in words: True. The first phase of the writing process involves writing a rough draft of your message: False. Valuing length over clarity leads to conciseness in writing: False. During the drafting process, the writer should conduct research without assistance from stakeholders of the message: False. Analyzing and Anticipating the AudienceIf you send a message to your supervisor and your supervisor forwards it to the vice president, the vice president would be considered your ________: secondary audience. Adrian is planning a business message and is deciding what kind of language is appropriate, what depth of explanation is needed, and whether the tone should be formal or informal. What prewriting task is Adrian completing: Responding to the audience profile. Bailey must evaluate each business employee yearly. What communication channel should Bailey use to convey the results of the evaluation: face to face conversation. Before you compose a message, ask yourself “Why am I sending this message?” and “What do I hope to achieve?”: True. When developing audience benefits, you will adapt your message to the receiver’s needs by putting yourself in that person’s shoes. This process is called ________: empathy. Choose the most effective way to revise the following sentence for positive emphasis.Students cannot park in Lot C until August 25: Students may park in Lot C beginning August 25.. Which of the following is a best practice in avoiding biased language: Use the word “they” to avoid identifying gender based on observation. A letter is an effective channel for an internal written message requiring formality or sensitivity: False. “I have decided to allow you to take Friday off” effectively applies the “you” view: False. Because jargon can be confusing, it should be avoided in most business writing: False

Grade:Grade 3_AI - Grade 5_AI
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